Onsite Front Desk Clerk — Welcomes Visitors & Connects Communities

EDEN Inc; Cleveland (OH); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Competitive Salary

Paid Time Off

Job summary

EDEN Inc. is seeking a Front Desk Clerk in Cleveland for an onsite, full-time role. You will greet visitors, answer calls, assist with inquiries, and coordinate scheduling while maintaining a welcoming front desk environment. Competitive hourly pay and comprehensive benefits are offered.

Daily tasks include data entry, filing, and collaboration with departments to guide clients to services. Strong communication, multitasking, and an empathetic, customer-focused approach are essential.

Qualifications

• A high school diploma or equivalent is required.
• Strong verbal and written communication skills are crucial for interacting with clients and colleagues.
• Proficiency in Microsoft Office Suite and scheduling applications is necessary to manage daily tasks.
• An empathetic and customer-centric attitude will help foster positive relationships with visitors.
• Ability to speak multiple languages, particularly Spanish, may be preferred at some locations.
• Demonstrating excellent organizational and multitasking skills will also be important.

Responsibilities

• Greet visitors and clients warmly, answer phone calls, and provide information about services.
• Manage scheduling and appointment coordination; keep front desk area tidy and organized.
• Assist clients with inquiries, direct them to appropriate services, and facilitate communication between departments.
• Handle administrative tasks such as filing, data entry, and managing correspondence.
• Maintain a professional and positive atmosphere reflective of EDEN's empathy and customer-centric values.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling software

Data entry

Job description

EDEN Inc. is seeking a Front Desk Clerk in Cleveland for an onsite, full-time role. You will greet visitors, answer calls, assist with inquiries, and coordinate scheduling while maintaining a welcoming front desk environment. Competitive hourly pay and comprehensive benefits are offered.

Daily tasks include data entry, filing, and collaboration with departments to guide clients to services. Strong communication, multitasking, and an empathetic, customer-focused approach are essential.