Front Desk Clerk

EDEN Inc; Cleveland (OH); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Competitive Salary

Paid Time Off

Job summary

EDEN Inc. is seeking a Front Desk Clerk in Cleveland for an onsite, full-time role. You will greet visitors, answer calls, assist with inquiries, and coordinate scheduling while maintaining a welcoming front desk environment. Competitive hourly pay and comprehensive benefits are offered.

Daily tasks include data entry, filing, and collaboration with departments to guide clients to services. Strong communication, multitasking, and an empathetic, customer-focused approach are essential.

Qualifications

• A high school diploma or equivalent is required.
• Strong verbal and written communication skills are crucial for interacting with clients and colleagues.
• Proficiency in Microsoft Office Suite and scheduling applications is necessary to manage daily tasks.
• An empathetic and customer-centric attitude will help foster positive relationships with visitors.
• Ability to speak multiple languages, particularly Spanish, may be preferred at some locations.
• Demonstrating excellent organizational and multitasking skills will also be important.

Responsibilities

• Greet visitors and clients warmly, answer phone calls, and provide information about services.
• Manage scheduling and appointment coordination; keep front desk area tidy and organized.
• Assist clients with inquiries, direct them to appropriate services, and facilitate communication between departments.
• Handle administrative tasks such as filing, data entry, and managing correspondence.
• Maintain a professional and positive atmosphere reflective of EDEN's empathy and customer-centric values.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling software

Data entry

Job description

Join EDEN as a Full-Time Front Desk Clerk in Cleveland and be the welcoming face of our vibrant organization! This onsite position offers the exciting opportunity to engage daily with a diverse community and make a real impact. With a competitive pay rate of $15.00 per hour, you'll not only support our mission but also enjoy a dynamic work environment that values flexibility and innovation.

Collaborate with a dedicated team focused on customer-centric solutions while enhancing your professional skills in a forward-thinking setting. Your role will be instrumental in fostering a culture of empathy and excellence. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off.

EDEN Inc: Who We Are

EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness. EDEN recognizes that housing is a basic right of all people, and the first step in helping them transform their lives. We believe housing serves as a foundation to build stable lives, advance independence, and fulfill aspirations. We envision that, through our efforts, homelessness will be brief and rare; and every family will have a safe, secure place to call home.

What's your day like?

As a Front Desk Clerk at EDEN, you can expect a fast-paced, engaging work environment from Monday to Friday. Your day-to-day responsibilities will include greeting visitors and clients warmly, answering phone calls, and providing information about our services. You'll manage scheduling and appointment coordination while ensuring a tidy and organized front desk area.

Daily, you'll assist clients with inquiries, direct them to the appropriate services, and facilitate communication between various departments. Handling administrative tasks such as filing, data entry, and managing correspondence will be key to your role. You will also be responsible for maintaining a professional and positive atmosphere, reflecting our core values of empathy and customer-centricity.

Expect to collaborate with a supportive team, enhancing your problem-solving and communication skills as you contribute to our mission of making a difference in the community.

Are you a good fit for this Front Desk Clerk job?

To succeed as a Front Desk Clerk at EDEN, you will need a combination of essential skills and qualifications. A high school diploma or equivalent is required to ensure a foundational level of knowledge and communication. Strong verbal and written communication skills are crucial for interacting with clients and colleagues effectively. Proficiency in various software tools, such as Microsoft Office Suite and scheduling applications, is necessary to manage daily tasks efficiently.

An empathetic and customer-centric attitude will help foster positive relationships with visitors. Additionally, the ability to speak multiple languages, particularly Spanish, may be preferred at some locations, enhancing our ability to serve a diverse community. Demonstrating excellent organizational and multitasking skills will also be important, as you will manage various responsibilities simultaneously while maintaining a professional demeanor in a fast-paced environment.

Knowledge and skills required for the position are:

• A high school diploma or equivalent is required.
• The ability to speak multiple languages such as Spanish may be preferred for some locations.

Equal Employment Opportunity:

Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or other characteristics protected by law.