Onsite FinTech IT & Cybersecurity Engineer

ECI; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

ECI in Boston is seeking a Field Services Engineer to deliver first-class service and technical support to clients, onsite and remotely. You will perform desktop and light server troubleshooting, installations, upgrades and relocations, interfacing with high-profile financial clients with professionalism.

Candidates should have a college diploma or degree in computer science or related field, strong communication, and a willingness to learn, with 1–3 years of end-user support and experience in

Qualifications

• College diploma or University degree in Computer Science or related field; 1-3 years end-user support.
• Strong written and oral communication skills.
• Interpersonal skills with rapport-building and listening abilities.

Responsibilities

• Deliver first-class service and technical support to ECI clients onsite and remotely.
• Perform desktop and light server troubleshooting, installations, upgrades and relocations.
• Interface with high-profile financial industry clients, maintaining professionalism.

Skills

Communication skills

Problem solving

Time management

Attention to detail

Willingness to learn

Interpersonal skills

Customer-facing

On-site experience

Education

College diploma or University degree in Computer Science or related field

Tools

VMware vSphere

Hyper-V

Windows 7/8/10

Office 2010-2019

Office 365

MDM solutions

Public cloud technologies

Job description

ECI in Boston is seeking a Field Services Engineer to deliver first-class service and technical support to clients, onsite and remotely. You will perform desktop and light server troubleshooting, installations, upgrades and relocations, interfacing with high-profile financial clients with professionalism.

Candidates should have a college diploma or degree in computer science or related field, strong communication, and a willingness to learn, with 1–3 years of end-user support and experience in