A leading IT service provider is hiring a Field Technology Support Specialist in Cooperstown, NY. This role involves providing onsite IT support in healthcare environments and requires 4+ years of technical support experience. The ideal candidate should be adept at troubleshooting a variety of IT issues and possess strong communication skills. This is a 6+ month contract with a compensation of $20-25/hr based on experience.
Qualifications
4+ years technical support experience or 6+ years in lieu of degree.
Experience with hardware deployment and maintenance.
Ability to lift 40 lbs and navigate various environments.
Responsibilities
Provide onsite IT support at customer sites.
Document issues in ticketing systems.
Participate in small IT projects and system upgrades.
Skills
Technical support experience
Problem-solving abilities
Collaboration skills
Customer service skills
Education
Associate degree in relevant field
Tools
Windows operating systems
Microsoft Office Suite
Job description
A leading IT service provider is hiring a Field Technology Support Specialist in Cooperstown, NY. This role involves providing onsite IT support in healthcare environments and requires 4+ years of technical support experience. The ideal candidate should be adept at troubleshooting a variety of IT issues and possess strong communication skills. This is a 6+ month contract with a compensation of $20-25/hr based on experience.