Onsite Field Service Technician - Electrical Systems

ABB; Kalamazoo (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

ABB is seeking a QCS Resident Service Technician in Kalamazoo, MI. This role involves executing service work, ensuring customer satisfaction, and performing technical evaluations. Candidates should have an Associate's degree and relevant experience or a high school diploma with additional experience. The technician will work onsite, delivering quality customer service and assisting with operational improvement. The position may require up to 15% travel for training. ABB is committed to diversity and equal opportunity.

Qualifications

• 5+ years of electrical/electronics, instrumentation experience.
• Ability to diagnose malfunctioning electrical systems.
• Comfortable with travel for training and assisting other sites.

Responsibilities

• Deliver quality customer service and communicate service work expectations.
• Identify opportunities to improve customer operations.
• Prepare material lists for service activities.

Skills

Electrical test equipment usage

Mechanical/Electrical aptitude

Electrical drawings reading

Preventive maintenance

Basic hand tools usage

Education

Associate’s degree or HS diploma/GED

Job description

ABB is seeking a QCS Resident Service Technician in Kalamazoo, MI. This role involves executing service work, ensuring customer satisfaction, and performing technical evaluations. Candidates should have an Associate's degree and relevant experience or a high school diploma with additional experience. The technician will work onsite, delivering quality customer service and assisting with operational improvement. The position may require up to 15% travel for training. ABB is committed to diversity and equal opportunity.