Onsite Field Service Tech II – Telecom & Networking

Aventiv Technologies; Barnstable (MA); On-site; USD 52,000 - 59,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Disability Insurance

Life Insurance

Paid Time Off

Voluntary Benefits

Job summary

Aventiv Technologies is seeking an on-site Field Service Technician to install, repair, and maintain telecommunication hardware and networking equipment at Barnstable County Correctional Facility in Barnstable, MA. The role involves both hands-on technical work and administrative duties, with travel between sites as needed.

The position emphasizes telecom cabling, equipment provisioning, training, and customer support for Securus products and services, including tablets and video visitation.

Qualifications

• High school diploma or GED required.
• 3 years of installation repair and maintenance of telecom and networking devices.
• Experience with Windows OS, VOIP, Adtran Fortinet, AOS, Cisco IOS and wireless technology.
• Telephony experience including pulling cables, terminations up to 100 pair, troubleshooting wiring/T1/CO dial tone issues.
• Experience and knowledge of network cabling (CAT3/CAT5/CAT6) configuration and installation standards.

Responsibilities

• Repair, maintain, program and install telecommunications hardware and networking equipment in correctional facilities.
• Install phones, kiosks, video terminals, WAPs, tablets and related equipment.
• Support site surveys, pre-bid meetings and sales conferences.
• Coordinate with dispatchers and provide ETA for arrival/departure."
• Troubleshoot issues across multiple departments to resolve problems.
• Educate and train customers on Securus products and services.

Skills

Windows OS

VOIP

Networking

Cable termination

Cisco IOS

Wireless tech

Troubleshooting

Communication

Education

High school diploma or GED

Tools

ADTRAN

Fortinet

AOS

Cisco IOS

Job description

Aventiv Technologies is seeking an on-site Field Service Technician to install, repair, and maintain telecommunication hardware and networking equipment at Barnstable County Correctional Facility in Barnstable, MA. The role involves both hands-on technical work and administrative duties, with travel between sites as needed.

The position emphasizes telecom cabling, equipment provisioning, training, and customer support for Securus products and services, including tablets and video visitation.