Onsite Field Service Engineer: Customer-Focused Tech Repair

Edwards Vacuum LLC; San Jose (CA); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Culture & values

Benefits package

Global training

Compensation transparency

Job summary

Edwards Vacuum LLC in San Jose, CA is seeking an Onsite Service Engineer to repair and service our vacuum technology, ensuring performance and safety while driving customer satisfaction.

You will report to the Site Manager, conduct site visits, install equipment, document activities, and deliver on-site recommendations to minimize downtime. English fluency and strong customer focus are essential.

Qualifications

• Customer-facing experience preferred.
• Able to troubleshoot a range of technical systems.
• Comfort with documenting activities and reporting.

Responsibilities

• Inspect, service, troubleshoot, and repair technical systems during planned and ad hoc visits.
• Installations, safety compliance, and on-site reporting.
• Provide service recommendations and address customer needs promptly.

Skills

Customer focus

Problem solving

On-site service

Team collaboration

Safety compliance

English proficiency

Documentation skills

Education

High School Diploma

AS degree preferred

Job description

Edwards Vacuum LLC in San Jose, CA is seeking an Onsite Service Engineer to repair and service our vacuum technology, ensuring performance and safety while driving customer satisfaction.

You will report to the Site Manager, conduct site visits, install equipment, document activities, and deliver on-site recommendations to minimize downtime. English fluency and strong customer focus are essential.