Onsite Field Service & Diagnostics Technician

Diebold Inc.; Peoria (IL); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Diebold Nixdorf in Peoria, IL, is seeking a field service technician to install, debug, and maintain hardware and software on customer premises across assigned territory.

You will perform scheduled inspections, cleaning, minor repairs, and document work orders, ensuring customer satisfaction and clear understanding of product functionality. The role involves on-site visits, driving to client sites, and meeting service delivery targets.

Responsibilities

• Installs, debugs and provides technical maintenance for product and component hardware and software on customer premises.
• Performs scheduled inspections, cleaning and minor product repairs within territory.
• Inspects products for correct operation and resolves issues or escalates as needed.
• Schedules services, completes required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Job description

Diebold Nixdorf in Peoria, IL, is seeking a field service technician to install, debug, and maintain hardware and software on customer premises across assigned territory.

You will perform scheduled inspections, cleaning, minor repairs, and document work orders, ensuring customer satisfaction and clear understanding of product functionality. The role involves on-site visits, driving to client sites, and meeting service delivery targets.