On‑Site Field Service Technician: Hardware & Software Fixes

Diebold Inc.; Durham (NC); Ibrido; USD 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Diebold Nixdorf is seeking a field service technician to install, diagnose, and maintain hardware and software on customer sites. You will perform scheduled inspections, cleaning, and minor repairs within an assigned territory to ensure optimal product performance.

In this role, you will document all service activities, coordinate with customers to ensure satisfaction, and escalate issues as needed following established procedures.

Mansioni

• Installs, debugs and provides technical maintenance for product and component hardware and software on customer premises.
• Documents service activities and coordinates with customers to ensure satisfaction and understanding of product functionality.

Descrizione del lavoro

Diebold Nixdorf is seeking a field service technician to install, diagnose, and maintain hardware and software on customer sites. You will perform scheduled inspections, cleaning, and minor repairs within an assigned territory to ensure optimal product performance.

In this role, you will document all service activities, coordinate with customers to ensure satisfaction, and escalate issues as needed following established procedures.