Onsite Field IT Technician: Server & Computer Support

Unisys

Richmond (VA)

On-site

USD 65,000 - 85,000

Full time

3 days ago
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Benefits offered by this job

Unlimited paid time off
401(k) plan
Healthcare
HSA matching
Ongoing learning opportunities
Work-life balance commitment

Job summary

Unisys is seeking a Field Engineer to deliver full onsite engineering support for a base of large, complex clients in the Richmond, VA area. You will own onsite service activity, perform advanced maintenance and installation tasks, and ensure high-quality service delivery and strong client relations.

The role requires a High School Diploma or GED, potentially a technical certification or Associate Degree, and typically 2–4 years of related field experience.

Qualifications

  • High School Diploma or GED required.
  • May require technical certification or an Associate Degree.
  • 2–4 years of relevant experience in field engineering or related area.

Responsibilities

  • Provide the full range of Field Engineering support for a base of large clients.
  • Own onsite service activity end to end.
  • Perform advanced-level maintenance on products and installation activities.
  • Provide feedback to improve service delivery and processes.
  • Use advanced tools to resolve client problems and conduct scheduled installs.
  • Identify and resolve systemic issues within the team.
  • Proactively support teammates with technical assistance and expertise.
  • Contribute to client services metrics reporting and documentation.
  • Monitor issues and inform the manager with improvement recommendations.

Skills

Field engineering
On-site service
Technical troubleshooting
Client-facing support

Education

High School Diploma or GED
Associate Degree (optional)

Job description

Unisys is seeking a Field Engineer to deliver full onsite engineering support for a base of large, complex clients in the Richmond, VA area. You will own onsite service activity, perform advanced maintenance and installation tasks, and ensure high-quality service delivery and strong client relations.

The role requires a High School Diploma or GED, potentially a technical certification or Associate Degree, and typically 2–4 years of related field experience.

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