Onsite Facilities & Print Services Specialist

Documation, Inc.; Austin, Northern (TX, KY); Hybrid; USD 25,000 - 41,000; Full time

Benefits offered by this job

Generous PTO

Parental and caregiver leave

Quarterly bonuses

Paid holidays

401(k) plan with employer match

Pre-paid legal coverage

FSA and HSA options

Job summary

Documation, Inc. is seeking an On-site Specialist to support facilities management and provide comprehensive on-site services at a customer location in CapMetro. Responsibilities include mailroom operations, print production, scan center support, and courier duties.

The candidate should have strong customer service and communication skills, and a good working knowledge of office software. A High School Diploma or GED is required, with physical ability to lift up to 50 pounds and drive as needed.

Qualifications

• Working knowledge of Microsoft Office or similar office productivity applications.
• Strong attention to detail with the ability to multi-task in a fast-paced environment.
• Excellent customer service and communication skills.

Responsibilities

• Manage daily mailroom operations, including sorting, distributing, packaging, and delivering mail and parcels.
• Ensure all incoming and outgoing mail is processed accurately and within established service timelines.
• Operate production copying and printing equipment, including finishing devices such as cutters, folders, and binding equipment.
• Support scan center operations by preparing documents, performing scanning tasks, and conducting quality control checks.
• Troubleshoot and resolve equipment or workflow issues related to printers, scanners, and production devices.
• Perform courier services using a company-provided vehicle.
• Carry out additional duties as assigned to support operational needs.

Skills

Microsoft Office

Attention to detail

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Documation, Inc. is seeking an On-site Specialist to support facilities management and provide comprehensive on-site services at a customer location in CapMetro. Responsibilities include mailroom operations, print production, scan center support, and courier duties.

The candidate should have strong customer service and communication skills, and a good working knowledge of office software. A High School Diploma or GED is required, with physical ability to lift up to 50 pounds and drive as needed.