On-site Specialist

Industry Analysts, Inc.; Austin, Northern (TX, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

DOCUmation is seeking an On Site Specialist to deliver comprehensive onsite services at a customer location in Texas. This role supports daily operations across print production, mailroom and scan center services, courier operations, meeting room furniture configuration, and copier/printer fleet management.

The ideal candidate demonstrates strong customer skills, clear communication, and a solid understanding of print shop and mailroom workflows.

Qualifications

• Strong customer skills and clear communication are essential.
• Solid understanding of print shop and mailroom workflows is required.

Responsibilities

• Deliver comprehensive onsite services at a customer location.
• Support daily operations across print production, mailroom and scan center services.
• Support courier operations.
• Configure meeting room furniture as needed.
• Manage copier and printer fleet at the site.

Skills

Customer service

Clear communication

Print workflow

Mailroom workflow

Job description

DOCUmation is a managed service provider (MSP) that offers technology solutions to businesses across Texas; these services include, but are not limited to, managed print, managed IT, and facilities management (FM).

The On Site Specialist is responsible for delivering comprehensive onsite services at a customer location. This role supports daily operations across print production, mailroom and scan center services, courier operations, meeting room furniture configuration, and copier/ printer fleet management.

The ideal candidate demonstrates strong customer skills, clear communication, and a solid understanding of print shop and mailroom workflows.