Onsite Print & Mail Production Specialist

DigiDoc, Inc. dba Public Sector Solutions Group; Milwaukee (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

DigiDoc, Inc. dba Public Sector Solutions Group is seeking an A02 Print, Mail & Scan Production Associate. This full-time position involves providing onsite print room services, ensuring high customer satisfaction and effective job tracking.

The ideal candidate will excel in customer service and communication, with a strong ability to manage various tasks efficiently. Key responsibilities include operating printing devices, maintaining inventory, and managing client interactions to deliver quality service.

Qualifications

• Experience in a customer-facing role.
• Proven ability to manage multiple tasks under pressure.
• Strong customer service mindset with a solutions-oriented approach.
• Ability to work independently while contributing to a team environment.
• Health and safety awareness and compliance.

Responsibilities

• Deliver onsite print room services using Xerox production devices.
• Operate and maintain print room and fleet devices.
• Track all print, scan, and mail jobs through completion.
• Maintain full stock control of paper and supplies.
• Serve as the first point of contact for print room job submissions.

Skills

Customer service mindset

Ability to manage multiple tasks

Excellent verbal and written communication

Basic computer proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Outlook

Adobe Acrobat

Job description

DigiDoc, Inc. dba Public Sector Solutions Group is seeking an A02 Print, Mail & Scan Production Associate. This full-time position involves providing onsite print room services, ensuring high customer satisfaction and effective job tracking.

The ideal candidate will excel in customer service and communication, with a strong ability to manage various tasks efficiently. Key responsibilities include operating printing devices, maintaining inventory, and managing client interactions to deliver quality service.