Onsite Facilities Help Desk & Admin Coordinator

Avispa; New York (NY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

W2 Employment

Group Medical, Dental, Vision, Life

Retirement Savings Program

Paid Sick Leave

Job summary

Avispa is seeking an Admin Support & Facilities Help Desk Assistant for an onsite role in New York, NY. The position supports Facilities operations and the Help Desk, handling routine admin tasks and ticket dispatching for employee services.

Responsibilities include coordinating CMMS tickets, landlord services, and maintenance schedules, while liaising with facilities supervisors, vendors, and studio teams. This is a 4-month assignment with hourly pay of $28 and standard onsite hours.

Qualifications

• 2-4 years of experience in building operations or facilities management in a corporate environment.
• Understanding of basic building operations systems and customer service.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and collaboration tools (Slack, Ariba, ServiceNow).
• PowerPoint experience is preferred.

Responsibilities

• Perform routine clerical and administrative tasks for the Facilities department and VP of Facilities Operations, including drafting correspondence and filing.
• Serve as second person at the Facilities Help Desk, logging and dispatching tickets through CMMS, Slack, email, or phone, and closing tickets.
• Coordinate landlord services by submitting tickets through landlord portals and maintaining Insurance Certificate requirements for vendors.
• Help track maintenance workload, adjust schedules, and maintain preventive maintenance programs in CMMS.
• Support event setups and late after-hours services, acting as a CMMS resource and coordinating with production and events teams.

Skills

Customer service

Organizational skills

Communication

Tools

Microsoft Office Suite

Slack

Ariba

ServiceNow

PowerPoint

Job description

Avispa is seeking an Admin Support & Facilities Help Desk Assistant for an onsite role in New York, NY. The position supports Facilities operations and the Help Desk, handling routine admin tasks and ticket dispatching for employee services.

Responsibilities include coordinating CMMS tickets, landlord services, and maintenance schedules, while liaising with facilities supervisors, vendors, and studio teams. This is a 4-month assignment with hourly pay of $28 and standard onsite hours.