Onsite Events Concierge | Paid Daily + Perks & Growth

Columbia Hospitality, Inc.; Seattle (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Hourly pay range

Paid daily

Holiday pay

Discounted lodging

Employee assistance program

Culture and events involvement

Job summary

Columbia Hospitality, Inc. is seeking an Onsite Event Assistant to act as liaison between clients and operations.

You will coordinate event details, manage deliveries, and ensure guest satisfaction, leveraging project management and communication skills to build strong community relationships. You’ll work in Seattle, supporting multiple venues with a focus on hospitality excellence, security, and guest experience.

Qualifications

• Previous experience in customer service roles preferred.
• The ability to read, write and speak English fluently is required to read, analyze, and comprehend simple instruction, short correspondence and memos.
• Proficiency in Microsoft Office applications, especially Word and Excel preferred.

Responsibilities

• Maintains up to date information of events, both current and future, occurring in region.
• Establishes professional familiarity of personal preferences, likes and dislikes of residents and guests.
• Answers the telephone in a pleasant and professional manner within three rings.
• Coordinates requests, comments and reservations through property intranet service.
• Communicates key updates and information to team members and management in a timely manner.
• Ensures proper building safety and security measures are followed at all times.
• Documents shift details through logs and reports for continuity.
• Maintains relations with local police and alarm monitoring services.
• Prevents entry of unwelcomed visitors and solicitors into private areas.
• Manages access permissions for contractors, vendors, residents and guests.
• Maintains a clean, neat, organized workspace.
• Responds to resident and guest requests expeditiously and courteously.
• Responds to all emails within 24 hours.

Skills

Customer service

English fluency

Tools

Microsoft Word

Excel

Job description

Columbia Hospitality, Inc. is seeking an Onsite Event Assistant to act as liaison between clients and operations.

You will coordinate event details, manage deliveries, and ensure guest satisfaction, leveraging project management and communication skills to build strong community relationships. You’ll work in Seattle, supporting multiple venues with a focus on hospitality excellence, security, and guest experience.