Onsite Event Support Specialist – Part-Time

Social Solutions Global; New York (NY); On-site; USD 28,000 - 40,000; Part time

Job summary

Bonterra, via its OneCause brand, is seeking a part-time, seasonal On-Site Event Support role to help drive successful client events across multiple markets. Candidates must reside near one of the listed markets and be prepared to travel within a 125-mile radius.

You will manage OneCause technology on-site, coordinate with Event Managers and Support staff, and assist clients in maximizing revenue through effective software use.

Qualifications

• 2+ years of in-person customer service experience.
• Comfortable using intuitive web-based software as well as smartphone technology.
• Basic knowledge of setting up and troubleshooting hardware (iPads/laptops/smartphones).
• Exceptional communication skills, not limited to but including written, interpersonal, and public speaking.
• Highly organized with the ability to meet multiple concurrent deadlines in a fast-paced environment.
• High level of initiative

Responsibilities

• Support the successful execution of customer events through on-site management of OneCause technology
• Work with OneCause staff including Event Managers, Onsite Support, and Support Staff
• Help manage OneCause technology including OneCause proprietary software, laptops, and iPads
• Assist Event Manager with assigned OneCause-related client expectations
• Assist Event Managers in navigating and troubleshooting our software in real time
• Review all client auction and guest data and make appropriate changes where necessary

Skills

Customer service

Software skills

Hardware troubleshooting

Communication

Organization

Initiative

Tools

OneCause software

Laptops

iPads

Smartphones

Job description

Bonterra, via its OneCause brand, is seeking a part-time, seasonal On-Site Event Support role to help drive successful client events across multiple markets. Candidates must reside near one of the listed markets and be prepared to travel within a 125-mile radius.

You will manage OneCause technology on-site, coordinate with Event Managers and Support staff, and assist clients in maximizing revenue through effective software use.