Onsite End-User Tech Delivery Specialist (Azure)

Pretium; New York (NY); On-site; USD 69,000 - 83,000; Full time

Benefits offered by this job

401(k) plan

Health, dental, vision and life

PTO

Hybrid office/work from home

Annual bonus

Job summary

Pretium seeks a Technology Delivery Specialist to provide advanced end-user support for desktops, laptops, printers and collaboration tools, partnering with infrastructure, security and application teams to maintain the Azure environment and ensure platform reliability. The role is onsite in New York City 4–5 days a week, focusing on incident resolution, root-cause analysis, and continuous improvement.

Ideal candidates have 2+ years of enterprise IT support, especially with Azure and Windows

Qualifications

• 2+ years of full-time experience supporting cloud/infrastructure environments and end-user support.

Responsibilities

• Respond to incidents, service requests, and change tasks; perform root-cause analysis and document fixes.

Skills

Azure

ITSM

Windows Troubleshooting

Intune

Microsoft 365/Office

AD/Entra ID

Endpoint Management

Customer Service

Education

AA/AS in CS or IT

Bachelor’s degree preferred

Tools

Azure Monitor

Log Analytics

Job description

Pretium seeks a Technology Delivery Specialist to provide advanced end-user support for desktops, laptops, printers and collaboration tools, partnering with infrastructure, security and application teams to maintain the Azure environment and ensure platform reliability. The role is onsite in New York City 4–5 days a week, focusing on incident resolution, root-cause analysis, and continuous improvement.

Ideal candidates have 2+ years of enterprise IT support, especially with Azure and Windows