Onsite Dispatcher & Fleet Coordinator

Ultimate Staffing; San Bernardino (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

On-site role

Job summary

Ultimate Staffing Services is actively seeking a dedicated Service Specialist - Dispatcher to join their California client team. This 100% onsite role coordinates and manages daily transportation operations, ensuring smooth workflow for drivers and customers.

Responsibilities include serving as the primary contact, coordinating schedules, monitoring fleet utilization, and ensuring compliance with policies, while delivering outstanding customer service in a fast-paced environment.

Qualifications

• High School diploma required.
• Experience in transportation, logistics, dispatching, staffing, or operations coordination preferred.
• Strong organizational skills and multitasking ability.
• Proficiency in Excel/Outlook and CRM is a plus.

Responsibilities

• Serve as primary contact for drivers and customers, coordinating schedules and resolving issues.
• Support dispatch by coordinating drivers, loads, schedules, and time-off requests.
• Monitor fleet utilization and track driver attendance for coverage.
• Communicate effectively with drivers and deliver excellent customer service.
• Ensure policy compliance and maintain necessary documentation.
• Enter data accurately and resolve operational problems as they arise.
• Collaborate with recruiting, payroll, and operations for seamless operations.

Skills

Logistics Coordination

Dispatching

Transportation Ops

Route Planning

Driver Scheduling

Customer Service

Multitasking

Time Management

Education

High School diploma

Tools

Microsoft Excel

Microsoft Outlook

CRM Systems

Transportation Management Systems (TMS)

Job description

Ultimate Staffing Services is actively seeking a dedicated Service Specialist - Dispatcher to join their California client team. This 100% onsite role coordinates and manages daily transportation operations, ensuring smooth workflow for drivers and customers.

Responsibilities include serving as the primary contact, coordinating schedules, monitoring fleet utilization, and ensuring compliance with policies, while delivering outstanding customer service in a fast-paced environment.