Transportation Ops & Driver Support Coordinator

Ultimate Staffing Services; San Bernardino (CA); Hybrid; USD 34,000 - 36,000; Full time

Benefits offered by this job

Hybrid work schedule

Incentives

Job summary

Ultimate Staffing Services in California is seeking a dedicated Transportation Operations Coordinator to join their client’s team. This hybrid role supports transportation operations, driver communications, customer service, compliance, and administrative functions, serving as the central point between drivers, customers, payroll, compliance, recruiting, and operations teams.

After onboarding, you will transition to a hybrid work schedule based on performance and business needs.

Qualifications

• 3+ years of transportation experience preferred.
• Excellent communication skills, both written and verbal, with the ability to persuade an audience.
• Ability to interact and build relationships with a diverse employee population.
• Desire to work in a collaborative team environment.

Responsibilities

• Maintain excellence in customer service, ensuring all clients are treated equally while utilizing core values.
• Ensure timeliness and accuracy of all data entry into Ultra Staff.
• Track and maintain company documents to stay compliant.
• Retrieve sensitive information from internal staff members.
• Collaborate with team members and manage multiple tasks simultaneously.
• Interact with customers and internal team members via telephone, email, and online chats, providing support and information on assigned services.
• Resolve problems and concerns with appropriate actions.
• Maintain files containing confidential information and manage client billing info.

Skills

Communication skills

Relationship building

Problem solving

Project management

Education

High school diploma

Job description

Ultimate Staffing Services in California is seeking a dedicated Transportation Operations Coordinator to join their client’s team. This hybrid role supports transportation operations, driver communications, customer service, compliance, and administrative functions, serving as the central point between drivers, customers, payroll, compliance, recruiting, and operations teams.

After onboarding, you will transition to a hybrid work schedule based on performance and business needs.