Onsite Desktop & Workstation Support Analyst

Revolution Technologies; Columbia (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology solutions provider is looking for a Workstation Analyst in Columbia, SC. The role involves configuring, installing, and maintaining workstation software and hardware, providing technical support to users, and monitoring help desk tickets. Candidates should have an Associate Degree in Computer Science or IT, along with A+ Certification and 2 years of relevant experience. This position offers a great opportunity for growth within a fast-paced and dynamic IT environment.

Qualifications

• 2 years of job-related work experience required for technical operations support.
• Must understand operating systems imaging concepts.
• Familiarity with computer and workstation equipment is preferred.

Responsibilities

• Configure, install, and maintain desktop software and hardware.
• Provide technical support and guidance to users.
• Monitor and update the dispatch system and work incoming tickets.

Skills

Consultation for IT users

Operating systems imaging

Troubleshooting

LAN support

General Network

Workstation Support

VoIP

Education

Associate Degree in Computer Science or Information Technology

Tools

A+ Certification

Job description

A technology solutions provider is looking for a Workstation Analyst in Columbia, SC. The role involves configuring, installing, and maintaining workstation software and hardware, providing technical support to users, and monitoring help desk tickets. Candidates should have an Associate Degree in Computer Science or IT, along with A+ Certification and 2 years of relevant experience. This position offers a great opportunity for growth within a fast-paced and dynamic IT environment.