Onsite Desktop Technician | Windows 11 & VDI Deployments

INSPYR Solutions; Owings Mills (MD); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Comprehensive medical benefits

Competitive pay

401(k) retirement plan

…and much more!

Job summary

INSPYR Solutions is seeking a Desktop Technician in Owings Mills, MD for an onsite role supporting end-user devices from imaging to deployment. You will build, configure, test, and deliver laptops, desktops, and VMs, ensuring readiness for new hires and upgrades.

Responsibilities include device tracking in ServiceNow, coordinating with IT teams, and assisting with Windows 365 and endpoint deployment projects while maintaining quality and timely deployments.

Qualifications

• Experience installing, imaging, configuring, and troubleshooting Windows 11 devices.
• Familiarity with enterprise deployment and endpoint management tools (Intune, Autopilot, SCCM).
• Knowledge of Microsoft 365, OneDrive, BitLocker, and endpoint security tools.

Responsibilities

• Build, configure, reimage, and prepare laptops, desktops, and virtual machines.
• Test device functionality and verify applications, drivers, network access, encryption, cloud storage, and security tools.
• Prepare and deliver equipment for new employees, hardware replacements, refresh cycles, and large-scale rollouts.
• Track device configurations, assignments, asset information, and task updates in ServiceNow.
• Coordinate deployments with asset management, desktop support, engineering, and remote teams.
• Install business applications and configure devices based on user needs.
• Assist with virtual desktops and OS upgrades in deployment projects.
• Identify and troubleshoot build failures and escalate issues delaying deployments.

Skills

End-user support

Troubleshooting

Communication

Tools

Windows 11

Intune

Autopilot

SCCM

Company Portal

Microsoft 365

OneDrive

BitLocker

Zscaler

Network troubleshooting

End-user device deployment

Job description

INSPYR Solutions is seeking a Desktop Technician in Owings Mills, MD for an onsite role supporting end-user devices from imaging to deployment. You will build, configure, test, and deliver laptops, desktops, and VMs, ensuring readiness for new hires and upgrades.

Responsibilities include device tracking in ServiceNow, coordinating with IT teams, and assisting with Windows 365 and endpoint deployment projects while maintaining quality and timely deployments.