IT Support Technician — Windows & Linux Specialist

INSPYR; Baltimore (MD); On-site; USD 34,000 - 40,000; Full time

Job summary

INSPYR Solutions is seeking an IT Support Technician in Baltimore, MD for a 4+ month contract. The role focuses on hands-on IT support, imaging laptops, and resolving hardware, software, and network issues in Windows 11 and Linux environments.

The ideal candidate has 2+ years of IT experience, strong troubleshooting skills, and the ability to follow SOPs independently. CompTIA A+ certification is a plus and collaboration with the IT team is expected.

Qualifications

• Minimum 2+ years of hands-on IT experience, specifically troubleshooting.
• Experience with laptop imaging, printer support, and basic networking.
• Proficiency in Windows 11 and Linux environments.
• Strong communication skills and ability to follow SOPs.

Responsibilities

• Perform laptop imaging, configuration, and deployment.
• Troubleshoot printers, hardware, software, and basic network issues.
• Provide technical support for Windows 11 and Linux environments.
• Resolve customer issues promptly and escalate complex problems.
• Follow IT procedures, maintain quality standards, and identify process improvements.
• Take ownership of assigned tasks and collaborate with team.

Skills

Laptop imaging

Printer support

Windows 11

Linux

Networking

Troubleshooting

Communication

Tools

CompTIA A+

Job description

INSPYR Solutions is seeking an IT Support Technician in Baltimore, MD for a 4+ month contract. The role focuses on hands-on IT support, imaging laptops, and resolving hardware, software, and network issues in Windows 11 and Linux environments.

The ideal candidate has 2+ years of IT experience, strong troubleshooting skills, and the ability to follow SOPs independently. CompTIA A+ certification is a plus and collaboration with the IT team is expected.