Onsite Desktop Support Technician (Windows & Networking)

Harvey Nash; Ashland (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

Harvey Nash is recruiting for a Desktop Engineer/Support in Ashland, KY. The role involves hands-on desktop support, troubleshooting, and customer service for agency users, both remotely and in person.

Applicants should have 1–2 years of experience in desktop support within a Windows-based environment and basic network troubleshooting skills. A valid driver’s license and the ability to lift heavy objects are required. This is an onsite opportunity with long-term contract potential.

Qualifications

• 1–2 years of direct desktop support experience in a Windows-based environment.
• Strong customer service skills for interaction with agency users, both remote and on-site.
• Basic network troubleshooting skills are required.

Responsibilities

• Provide desktop support to agency users remotely and on-site.
• Troubleshoot hardware and software issues and perform repairs as needed.
• Assist with installation, configuration, and maintenance in a Windows environment.
• Coordinate with network teams for basic network issues.

Skills

Desktop support

Customer service

Windows OS

Networking

Tools

Windows OS

Job description

Harvey Nash is recruiting for a Desktop Engineer/Support in Ashland, KY. The role involves hands-on desktop support, troubleshooting, and customer service for agency users, both remotely and in person.

Applicants should have 1–2 years of experience in desktop support within a Windows-based environment and basic network troubleshooting skills. A valid driver’s license and the ability to lift heavy objects are required. This is an onsite opportunity with long-term contract potential.