Onsite Desktop Support Technician – Windows & LAN

TEKsystems; Evansville (IN); Presencial; USD 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Descripción de la vacante

TEKsystems is seeking a Desktop Support Technician for an on-site contract role in Evansville, IN. You will assist employees with technical issues, install and configure software, and maintain computer hardware and peripherals to ensure smooth operations.

The role requires 2-4 years of experience, an associate degree in a related field, and hands-on work with Windows environments. ServiceNow and SCCM experience are preferred in a fast-paced environment.

Formación

• Associates degree in computer science or related field or equivalent experience.
• 2-4 years of experience in IT support or desktop administration.
• Experience with Windows-based environments and common productivity tools.

Responsabilidades

• Be the first point of contact for tech issues via phone, email, or in person.
• Troubleshoot LAN/WAN and other systems with diagnostic methods and questions.
• Install, configure, and upgrade PC software and operating systems (Windows 10, M365).
• Maintain daily system performance and assist with hardware and peripherals.
• Log incidents and resolutions in ServiceNow and track inventory.
• Follow up with users and coordinate with IT staff to resolve problems.

Conocimientos

Desktop

Troubleshooting

Windows

Technical support

Customer service

Educación

Associates degree in computer science or related field

Herramientas

ServiceNow

SCCM

Service Suite

Utility experience

Descripción del empleo

TEKsystems is seeking a Desktop Support Technician for an on-site contract role in Evansville, IN. You will assist employees with technical issues, install and configure software, and maintain computer hardware and peripherals to ensure smooth operations.

The role requires 2-4 years of experience, an associate degree in a related field, and hands-on work with Windows environments. ServiceNow and SCCM experience are preferred in a fast-paced environment.