Onsite Desktop Support Technician | Windows & Imaging Pro

Inceed, L.L.C.; Oklahoma City (OK); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life/Disability insurance

Paid time off

401(k)

Holiday pay

Direct deposit weekly

Job summary

Inceed, L.L.C. has partnered with a great company to hire a hands-on Desktop Support Technician in Oklahoma City. You’ll support end users, troubleshoot hardware and software, and help keep operations running smoothly in a fast-paced environment with strong team culture.

Responsibilities include desktop and helpdesk support, imaging and device setup, AD user administration, and onsite support across the metro area. On-call rotation is part of the schedule.

Qualifications

• Experience in desktop support or helpdesk environments.
• Strong hardware and software troubleshooting skills.
• Working knowledge of Windows 10 and 11.
• Experience with printers, peripherals, and monitors.
• Basic networking support experience.
• User administration and Active Directory experience.
• Imaging and device deployment experience.
• Ability to work onsite full-time.
• Comfortable with occasional on-call support.

Responsibilities

• Provide desktop and helpdesk support to end users
• Troubleshoot computers, monitors, printers, and peripherals
• Support Windows 10 and 11 environments
• Assist with networking and application issues
• Perform user administration and Active Directory tasks
• Handle imaging and device setup
• Support onsite users across the metro area
• Participate in an on-call rotation
• Document issues and follow through to resolution

Skills

Desktop support

Helpdesk

Windows 10/11

Printers

Monitors

Networking basics

Active Directory

Imaging

On-site work

On-call support

Job description

Inceed, L.L.C. has partnered with a great company to hire a hands-on Desktop Support Technician in Oklahoma City. You’ll support end users, troubleshoot hardware and software, and help keep operations running smoothly in a fast-paced environment with strong team culture.

Responsibilities include desktop and helpdesk support, imaging and device setup, AD user administration, and onsite support across the metro area. On-call rotation is part of the schedule.