Onsite Desktop Support Technician - Grow in Enterprise IT

JobDiva, Inc.; Beavercreek (OH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

CompucomStaffing in Beavercreek, OH is seeking a Desktop Support Technician to join onsite. You will repair, image, and configure PCs, laptops, printers, and related hardware, and provide hands-on end-user support on site.

The role requires strong problem-solving skills, familiarity with Office 365 and Windows, and the ability to work with multiple stakeholders in a fast-paced environment. Competitive wage and benefits are offered.

Qualifications

• Experience with asset management.
• Deep understanding of diagnosing and repairing PC hardware and software issues.
• Ability to work with multiple projects and end users in a fast-paced environment.
• Familiarity with enterprise technologies (Office 365, Windows 10, imaging).

Responsibilities

• Repair, test, image and clean PCs, laptops, monitors, printers, and other related hardware.
• Troubleshoot software and peripherals; configure and add hardware.
• Assist with server-related maintenance and network diagnostics as needed.
• Provide on-site end-user support and face-to-face technical assistance.
• Follow procedures to document outages and resolve end-user issues.

Skills

Hardware repair

PC imaging

Windows troubleshooting

Networking basics

Customer service

Ticketing systems

Office 365

Win10 Pro

Tools

Office 365

Win10 Pro

Imaging software

Job description

CompucomStaffing in Beavercreek, OH is seeking a Desktop Support Technician to join onsite. You will repair, image, and configure PCs, laptops, printers, and related hardware, and provide hands-on end-user support on site.

The role requires strong problem-solving skills, familiarity with Office 365 and Windows, and the ability to work with multiple stakeholders in a fast-paced environment. Competitive wage and benefits are offered.