Onsite Desktop Support Pro — Raleigh, NC (Travel Required)

accel bi corporation; Raleigh (NC); On-site; USD 65,000 - 70,000; Full time

Job summary

accel bi corporation in Raleigh, NC seeks an experienced Desktop Support Specialist – Expert for a long-term W2 opportunity. This role is 100% onsite with travel required, supporting hardware, software, printers, and active directory environments.

You will image and deploy computers, migrate user data, and provide end-user support while following IT security policies. Local candidates preferred for Raleigh area.

Qualifications

• 7+ years of Desktop/IT support experience.
• Strong hands-on hardware, software, and networking support.
• Experience imaging, configuring, deploying, and software installation.

Responsibilities

• Provide hands-on onsite desktop and end-user support.
• Troubleshoot and resolve service desk incidents and technical issues.
• Image, configure, and deploy computers and required software.

Skills

Desktop support

Hardware troubleshooting

Networking basics

Printer support

ServiceNow

User data migration

End-user support

Documentation

Active Directory

Citrix

Travel willingness

Customer service

Imaging and deployment

Tools

ServiceNow

Citrix

Active Directory

Job description

accel bi corporation in Raleigh, NC seeks an experienced Desktop Support Specialist – Expert for a long-term W2 opportunity. This role is 100% onsite with travel required, supporting hardware, software, printers, and active directory environments.

You will image and deploy computers, migrate user data, and provide end-user support while following IT security policies. Local candidates preferred for Raleigh area.