Onsite Desktop Support Expert | IT & Networking Pro

NITYA Software Solutions Inc; North Carolina; On-site; USD 55,000 - 75,000; Full time

Job summary

NCDOT is seeking a Desktop Support Specialist to assist Client Services Operations and support Service Desk requests, hardware installations, and customer software support at NCDMV Headquarters in Rocky Mount, NC. The role requires on-site work in Rocky Mount, NC and works with a team to resolve incidents and maintain user data integrity.

The candidate will install and image computers, load software, deploy business applications, configure printers, and migrate data/profiles.

Qualifications

• 7+ years working with computer hardware, software, peripherals and networking.

Responsibilities

• Assist Client Services Operations with high volume Service Desk requests.
• Install and image new computers and load software for customers.
• Install local and network printers and peripherals and configure them.

Skills

Computer hardware

Software installation

Printer setup

Data migration

Documentation

ServiceNow

Networking

Tools

ServiceNow

Job description

NCDOT is seeking a Desktop Support Specialist to assist Client Services Operations and support Service Desk requests, hardware installations, and customer software support at NCDMV Headquarters in Rocky Mount, NC. The role requires on-site work in Rocky Mount, NC and works with a team to resolve incidents and maintain user data integrity.

The candidate will install and image computers, load software, deploy business applications, configure printers, and migrate data/profiles.