Onsite Desktop Support Engineer Intern

Cognizant; Montpelier (VT); On-site; USD 33,000 - 36,000; Part time

Job summary

Cognizant is seeking a Desktop Engineer Intern to provide hands-on, onsite IT support during a 9‑ to 12‑month program. This role requires 5 days onsite per week at a Cognizant office in Hooksett, NH. The candidate will configure devices, fix hardware issues, and update SOPs while working closely with the IT team.

The internship targets students pursuing STEM degrees, offering a $25/hour compensation and 20 hours per week. This onsite position emphasizes reliability and strong attention to detail.

Qualifications

• Currently attending a 2-year or 4-year accredited college or university, pursuing a STEM major.
• Availability to work part‑time, 20 hours per week (5 days a week, 4 hours a day), onsite.
• A high level of quality and strong attention to detail.
• Reliable transportation and the ability to travel between HQ and Retail locations as required to perform job duties.

Responsibilities

• Provide onsite technical support for basic hardware‑related issues with desktops, laptops, and peripheral devices.
• Provide onsite support for printer‑related issues and requests, including label printers, mobile printers, receipt printers, and toners.
• Configure new desktops, laptops, printers, and other peripherals according to standard operating procedures.
• Review the knowledge base and SOPs, update outdated SOPs for new or changing processes, and create SOPs for newly defined processes and procedures.

Education

Pursuing STEM degree (2-year or 4-year)

Tools

Printer maintenance

Desktop/Laptop setup

Job description

Cognizant is seeking a Desktop Engineer Intern to provide hands-on, onsite IT support during a 9‑ to 12‑month program. This role requires 5 days onsite per week at a Cognizant office in Hooksett, NH. The candidate will configure devices, fix hardware issues, and update SOPs while working closely with the IT team.

The internship targets students pursuing STEM degrees, offering a $25/hour compensation and 20 hours per week. This onsite position emphasizes reliability and strong attention to detail.