Onsite Desktop Support Intern (Part‑Time, 20 hrs/wk)

Cognizant; Salem (OR); On-site; USD 34,000 - 39,000; Part time

Job summary

Cognizant in Hooksett, NH is seeking a Desktop Engineer Intern to provide hands-on, onsite technical support that keeps end users productive and devices running smoothly. You will join the internal IT support team and collaborate with site staff to resolve hardware issues and printer requests.

This role requires enrolled STEM student status, availability for 20 hours per week onsite (5 days, 4 hours daily), and reliable transportation between HQ and retail locations as needed.

Qualifications

• Currently attending a 2-year or 4-year accredited college or university, pursuing a STEM major.
• Availability to work part-time, 20 hours per week (5 days a week, 4 hours a day), onsite.
• A high level of quality and strong attention to detail.
• Reliable transportation and ability to travel between HQ and Retail locations as required.

Responsibilities

• Provide onsite technical support for basic hardware-related issues with desktops, laptops, and peripheral devices.
• Provide onsite support for printer-related issues and requests, including label printers, mobile printers, receipt printers, and toners.
• Configure new desktops, laptops, printers, and other peripherals according to SOPs.
• Review knowledge base and SOPs; update outdated SOPs and create new ones for defined processes.

Education

Pursuing STEM degree (2- or 4-year)

Job description

Cognizant in Hooksett, NH is seeking a Desktop Engineer Intern to provide hands-on, onsite technical support that keeps end users productive and devices running smoothly. You will join the internal IT support team and collaborate with site staff to resolve hardware issues and printer requests.

This role requires enrolled STEM student status, availability for 20 hours per week onsite (5 days, 4 hours daily), and reliable transportation between HQ and retail locations as needed.