Desktop Engineer Intern

Cognizant; Lansing (MI); On-site; USD 28,000 - 41,000; Full time

Job summary

Cognizant is seeking a Desktop Engineer Intern to provide hands-on, onsite technical support to keep end users productive and devices running smoothly. You will join the internal IT support team and collaborate with colleagues and client site staff.

The role is onsite in Hooksett, New Hampshire, requiring 5 days per week, with an internship duration of 9 months to 1 year beginning in October 2026. Documentation and SOP updates are part of the responsibilities.

Qualifications

• Currently pursuing a STEM major at a 2-year or 4-year college.
• Seeking part-time, 20 hours per week, onsite work.
• Strong attention to detail and reliability.
• Willingness to travel between HQ and Retail locations as required.

Responsibilities

• Provide onsite technical support for basic hardware issues on desktops, laptops, and peripherals.
• Provide onsite support for printer-related issues and requests, including label, mobile, receipt printers, and toners.
• Configure new desktops, laptops, printers, and peripherals per SOPs.
• Review and update SOPs and knowledge base for new or changing processes, and create new SOPs.

Skills

Onsite support

Desktops & laptops

Printer support

Attention to detail

Education

2-year or 4-year accredited college

STEM major

Tools

SOPs & knowledge base

Job description

About the role

As a Desktop Engineer Intern, you will make an impact by providing hands‑on, onsite technical support that keeps end users productive and their devices running smoothly. You will be a valued member of the internal IT support team and work collaboratively with fellow IT team members and client site staff.

In this role, you will

• Provide onsite technical support for basic hardware‑related issues with desktops, laptops, and peripheral devices.

• Provide onsite support for printer‑related issues and requests, including label printers, mobile printers, receipt printers, and toners.

• Configure new desktops, laptops, printers, and other peripherals according to standard operating procedures.

• Review the knowledge base and SOPs, update outdated SOPs for new or changing processes, and create SOPs for newly defined processes and procedures.

Work model

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work‑life balance through our various well‑being programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Hooksett, New Hampshire .

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• Currently attending a 2-year or 4-year accredited college or university, pursuing a STEM major.

• Availability to work part‑time, 20 hours per week (5 days a week, 4 hours a day), onsite.

• A high level of quality and strong attention to detail.

• Reliable transportation and the ability to travel between the HQ (14 Central Park Dr, Hooksett) and Retail (1278 Hooksett Rd, Hooksett) locations as required to perform job duties.

Start Date

The internship will last 9 months to 1 year, starting in October 2026.

Hourly rate and other compensation

The hourly rate for this position is $25.00 per hour, depending on experience and other qualifications of the successful candidate.

Disclaimer

The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Work Authorization

Due to the nature of this position, Cognizant cannot provide sponsorship for U.S. work authorization (including participation in a CPT/OPT program) for this role.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.