On-Demand Onsite IT Support Engineer

Axiom Technologies Pty Ltd.; Northern (KY); Hybrid; USD 34,000 - 48,000; Part time

Job summary

Axiom Technologies Pty Ltd. is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in a contract-based, on-demand arrangement.

You will respond to service requests, troubleshoot Windows desktops and peripheral devices, and ensure timely resolution at the client location. The role involves on-site work in House Springs, Missouri, with no guaranteed hours, and immediate start.

Qualifications

• Experience with Windows operating systems and desktop environments.
• Strong hardware troubleshooting and replacement skills.
• Basic networking knowledge including LAN connectivity, switches and routers.
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in on-site support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware Troubleshooting

Networking Basics

Printer Support

Customer Service

Independent Work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT Tools

Job description

Axiom Technologies Pty Ltd. is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients in a contract-based, on-demand arrangement.

You will respond to service requests, troubleshoot Windows desktops and peripheral devices, and ensure timely resolution at the client location. The role involves on-site work in House Springs, Missouri, with no guaranteed hours, and immediate start.