Contract Desktop Support Engineer – 6+ Month Opportunity

Procom Consultants Group; Orangeburg (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading IT services firm is seeking a Desktop Support Engineer in Orangeburg, SC. The position involves providing Level-2 technical support for desktops and laptops, troubleshooting hardware and software issues, and managing user communications effectively. Ideal candidates should possess an Associate’s Degree, notable certifications, and technical expertise in Microsoft Windows and Office. This is a contract role expected to last over 6 months.

Qualifications

• Provide Level-2 technical support for desktops, laptops, and peripherals.
• Correct hardware problems with devices by coordinating support.
• Manage returns on warranted parts and systems.

Responsibilities

• Install and troubleshoot approved desktop software.
• Provide support services to employees with technical challenges.
• Communicate technical information effectively to users.

Skills

Technical support

Interpersonal skills

Troubleshooting

Time management

Education

Associate’s Degree or equivalent experience

A+ Certification recommended

MCTS, MCITP, MCPD, MCM preferred

ITIL Certification preferred

Tools

Active Directory

Microsoft Windows

Microsoft Office

Job description

A leading IT services firm is seeking a Desktop Support Engineer in Orangeburg, SC. The position involves providing Level-2 technical support for desktops and laptops, troubleshooting hardware and software issues, and managing user communications effectively. Ideal candidates should possess an Associate’s Degree, notable certifications, and technical expertise in Microsoft Windows and Office. This is a contract role expected to last over 6 months.