Onsite Desktop Deployment Technician (Contract)

TEEMA; Mobile (AL); On-site; USD 25,000 - 41,000; Part time

Job summary

TEEMA is seeking a Contract IT Service Desk Support Technician to support a healthcare technology deployment in Mobile, AL, onsite. You will configure and deploy desktop and laptop systems, perform setup and software installation, and assist end users during rollout.

The role emphasizes hands-on technical work, strong customer service, and the ability to manage repetitive tasks while maintaining attention to detail in a fast-paced environment.

Qualifications

• Experience with desktop, laptop, or workstation deployments in a professional environment.
• Familiarity with Active Directory user administration and account support.
• Knowledge of Microsoft Office, Citrix, and printer installations.
• Strong troubleshooting skills for common hardware and peripheral issues.
• Ability to manage repetitive technical tasks efficiently while maintaining attention to detail.
• Excellent communication, customer service, and organizational skills.

Responsibilities

• Configure, image, and deploy 60-80 desktop and laptop systems.
• Perform workstation setup, software installation, and basic system configuration.
• Transfer user data from legacy devices to new systems.
• Install and support Microsoft Office, Citrix, printers, and related peripherals.
• Troubleshoot Tier 1 issues involving hardware, monitors, keyboards, mice, phones, and connectivity.
• Maintain clean, organized workstation installations with proper cable management.
• Document and manage support requests using ServiceNow.
• Provide basic end-user guidance during equipment rollouts and installations.

Skills

Desktop deployments

AD user administration

Office/Citrix/Printers

Troubleshooting hardware

Attention to detail

Customer service

Communication

Tools

ServiceNow

Job description

TEEMA is seeking a Contract IT Service Desk Support Technician to support a healthcare technology deployment in Mobile, AL, onsite. You will configure and deploy desktop and laptop systems, perform setup and software installation, and assist end users during rollout.

The role emphasizes hands-on technical work, strong customer service, and the ability to manage repetitive tasks while maintaining attention to detail in a fast-paced environment.