Desktop Deployment Technician - Onsite IT Support

Lynn Rodens; Mobile (AL); Sur place; USD 34 000 - 48 000; Plein temps

Résumé du poste

Lynn Rodens in Mobile, AL is seeking a Contract IT Service Desk Support Technician to support a fast-paced healthcare technology environment onsite during a major workstation refresh and end-user deployment project.

You will configure, image, and deploy 60-80 desktops and laptops, perform workstation setup and software installation, and transfer user data to new devices while delivering strong customer service.

Qualifications

• Experience with desktop, laptop, or workstation deployments in a professional environment.
• Familiarity with Active Directory user administration and account support.
• Knowledge of Microsoft Office, Citrix, and printer installations.
• Strong troubleshooting skills for common hardware and peripheral issues.

Responsabilités

• Configure, image, and deploy 60-80 desktop and laptop systems.
• Perform workstation setup, software installation, and basic system configuration.
• Transfer user data from legacy devices to new systems.
• Install and support Microsoft Office, Citrix, printers, and related peripherals.
• Troubleshoot Tier 1 issues involving hardware, monitors, keyboards, mice, phones, and connectivity.
• Maintain clean, organized workstation installations with proper cable management.
• Document and manage support requests using ServiceNow.
• Provide basic end-user guidance during equipment rollouts and installations.

Connaissances

Desktop deployments

Active Directory

Microsoft Office

Citrix

Printer installations

Troubleshooting

Customer service

Description du poste

Lynn Rodens in Mobile, AL is seeking a Contract IT Service Desk Support Technician to support a fast-paced healthcare technology environment onsite during a major workstation refresh and end-user deployment project.

You will configure, image, and deploy 60-80 desktops and laptops, perform workstation setup and software installation, and transfer user data to new devices while delivering strong customer service.