Junior Desktop Support — On-Site IT Growth Path

TEEMA Solutions Group; Mobile (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

TEEMA Solutions Group is looking for a dedicated IT Support Specialist in Mobile, AL. This position involves providing first-level support for desktop and peripherals, diagnosing hardware and software issues, and collaborating with the team to meet performance targets.

Ideal candidates will have a willingness to learn and grow in their roles, with a competitive salary as part of the compensation package. Enjoy the collaborative atmosphere and opportunities for professional development within the team.

Qualifications

• Basic desktop and OS troubleshooting on Windows and macOS.
• Familiarity with IT security policies.
• Basic network issue awareness and ability to handle complex problems.

Responsibilities

• Provide first-level support to on-site users.
• Diagnose and troubleshoot hardware, software, and network issues.
• Document and update ticket statuses in the IT service system.

Skills

Desktop troubleshooting

Peripheral support

Customer-focused communication

Collaboration

Job description

TEEMA Solutions Group is looking for a dedicated IT Support Specialist in Mobile, AL. This position involves providing first-level support for desktop and peripherals, diagnosing hardware and software issues, and collaborating with the team to meet performance targets.

Ideal candidates will have a willingness to learn and grow in their roles, with a competitive salary as part of the compensation package. Enjoy the collaborative atmosphere and opportunities for professional development within the team.