Onsite Delivery Support Specialist

Talentify; Pompano Beach (FL); Presencial; USD 14.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

401(k)

Holiday pay

Descripción de la vacante

TalentBridge in Pompano Beach, FL is seeking a Customer Service Representative for a contract role onsite. The position pays up to $17/hour and offers daily schedules such as Sunday–Thursday or Tuesday–Saturday, with weekend days off.

You will assist customers, partners, and drivers by phone and email, resolve issues, and coordinate changes to delivery orders in a fast-paced delivery environment. Strong communication and organization are essential.

Formación

• 1+ year of related customer service experience
• Previous call center experience is a plus
• Delivery, transportation, or logistics exposure is preferred
• Strong customer service and communication skills are essential
• Ability to work effectively under pressure

Responsabilidades

• Assist customers and business partners by phone and email
• Handle customer complaints calmly and professionally
• Diagnose, assess, and resolve customer issues
• Monitor the progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes and cancellations to delivery orders
• Communicate with customers, drivers, and business partners to resolve issues
• Manage multiple priorities while maintaining accuracy and organization

Conocimientos

Customer service

Communication

Organization

Multitasking

Under pressure

Educación

High school diploma or equivalent

Herramientas

MS Project

MS Word

MS Excel

MS PowerPoint

Descripción del empleo

TalentBridge in Pompano Beach, FL is seeking a Customer Service Representative for a contract role onsite. The position pays up to $17/hour and offers daily schedules such as Sunday–Thursday or Tuesday–Saturday, with weekend days off.

You will assist customers, partners, and drivers by phone and email, resolve issues, and coordinate changes to delivery orders in a fast-paced delivery environment. Strong communication and organization are essential.