Customer Service Representatives

5TH HQ; Pompano Beach (FL); On-site; USD 24,796 - 33,062; Full time

Job summary

5TH HQ in Pompano Beach, FL is hiring Customer Service Representatives for a full-time, on-site role with a schedule Monday to Friday, 9:00 a.m. to 5:30 p.m. The position offers $21 per hour and potential for conversion to a permanent role.

Candidates should be dependable, professional, with strong communication and computer skills. Responsibilities include handling calls, providing accurate information, data entry, using Microsoft Office and Outlook, and supporting administrative tasks.

Qualifications

• Clear and strong communication skills (verbal and written).
• Reliable and dependable work ethic.
• Must have a clear background (background check required).
• Must have previous customer service or administrative experience.
• Must pass an assessment test evaluating typing speed, data entry, and Microsoft Office proficiency.

Responsibilities

• Handle incoming and outgoing calls in a professional and courteous manner.
• Provide accurate information and high-quality customer support.
• Perform data entry and maintain records with a high level of accuracy.
• Communicate clearly with customers, team members, and management.
• Use Microsoft Office and Outlook to manage communications and documentation.
• Assist with administrative tasks as needed.

Skills

Communication skills

Data entry

Verbal communication

Written communication

Customer service experience

Administrative experience

Tools

Microsoft Office

Outlook

Job description

Position Overview:

We are currently hiring Customer Service Representatives for a full-time position in Pompano Beach, FL. This is a great long-term opportunity with the potential for conversion to a permanent role. We’re looking for dependable, professional candidates with strong communication and computer skills.

Schedule:

• Monday to Friday, 9:00 a.m. – 5:30 p.m.
• Full-time, on-site position $21

Responsibilities:

• Handle incoming and outgoing calls in a professional and courteous manner.
• Provide accurate information and high-quality customer support.
• Perform data entry and maintain records with a high level of accuracy.
• Communicate clearly with customers, team members, and management.
• Use Microsoft Office and Outlook to manage communications and documentation.
• Assist with administrative tasks as needed.

Requirements:

• Clear and strong communication skills (verbal and written)
• Reliable and dependable work ethic
• Must have a clear background (background check required)
• Must have previous customer service or administrative experience
• Must pass an assessment test evaluating:
  • Typing speed and accuracy
  • Data entry skills
  • Microsoft Office and Outlook proficiency

Assessment Requirement:

All candidates must successfully complete the assessment test before the interview process.