Onsite DC IT Support Specialist | Mac & JAMF

Addison Group; Baltimore (MD); On-site; USD 61,992 - 75,768; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

A leading IT services provider is seeking an IT Support Specialist to provide Level II/III support in the Washington DC area. Responsibilities include troubleshooting issues, managing user devices, and onboarding/offboarding team members. Strong Mac support experience and proficiency with JAMF are essential. This is a mid-senior level contract position offering competitive hourly compensation and benefits including medical, dental, and retirement plans.

Responsibilities

• Provide Level II/III IT support for the DC office.
• Handle day-to-day troubleshooting such as Google Group access and app sign-in issues.
• Imaging and reimaging laptops using JAMF and managing loaner devices.

Skills

Strong Mac support experience

Proficiency with JAMF for laptop imaging

Expertise in Google Suite and Zoom

Ability to work under pressure and maintain discretion

Job description

A leading IT services provider is seeking an IT Support Specialist to provide Level II/III support in the Washington DC area. Responsibilities include troubleshooting issues, managing user devices, and onboarding/offboarding team members. Strong Mac support experience and proficiency with JAMF are essential. This is a mid-senior level contract position offering competitive hourly compensation and benefits including medical, dental, and retirement plans.