Onsite Data Entry & Customer Service Specialist

TWE Nonwovens US Inc; Fort Wayne (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

TWE Nonwovens US Inc in Fort Wayne seeks a Customer Service Associate focused on data entry and support. You will maintain customer records, respond to inquiries, and coordinate with logistics to ensure accurate order status.

The role requires 1–3 years of experience, a fast and accurate typing speed, and proficiency with Microsoft Office. This onsite position offers a steady 40-hour week and the opportunity to contribute to data integrity.

Qualifications

• 1–3 years of data entry, clerical, or customer support experience.
• Typing speed of 45+ WPM with high accuracy.
• Proficiency in Microsoft Word and Excel (MS Office).
• Demonstrated attention to detail and data integrity.
• Strong written and verbal communication skills.

Responsibilities

• Data management: input, update, and maintain customer account information.
• Provide customer support via phone, email, and live chat.
• Verify data for accuracy and cross-reference with source documents.

Skills

Data entry

Typing speed

Communication

Attention to detail

Tools

Microsoft Office

Job description

TWE Nonwovens US Inc in Fort Wayne seeks a Customer Service Associate focused on data entry and support. You will maintain customer records, respond to inquiries, and coordinate with logistics to ensure accurate order status.

The role requires 1–3 years of experience, a fast and accurate typing speed, and proficiency with Microsoft Office. This onsite position offers a steady 40-hour week and the opportunity to contribute to data integrity.