Onsite Data Center Tech & End-User Support

Russell Tobin

New Carlisle (IN)

On-site

USD 28,000 - 34,000

Full time

14 days+

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Benefits offered by this job

Healthcare coverage

401(k) retirement savings

Life & disability insurance

Employee assistance program

Legal support

Job summary

PrideGlobal is hiring on behalf of a top Fortune Tech Company for a Data Center Tech/Technical Support Technician in New Carlisle, IN. This onsite contract position offers $20–$25 per hour on W2, with a typical 6-month term and potential extension.

Shifts include days, nights and weekends as the site transitions to 24/7 operations. Responsibilities include providing end-user support, researching and resolving technical issues, handling calls and emails, and documenting cases to ensure timely

Qualifications

Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
Data Center experience or cabling experience is a real plus.

Responsibilities

Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
Has knowledge of commonly used concepts, practices, and procedures within a particular field.