Onsite Data Center Server Technician - Break/Fix

Unisys; Kentucky; On-site; USD 70,000 - 90,000; Full time

Job summary

Unisys Corporation is seeking an On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments, including AI infrastructure. This is a heavy, break/fix role focused on diagnosing, repairing, and maintaining server hardware in data center or customer sites.

Ideal candidates have 3+ years of hands-on enterprise server experience, familiarity with Linux, and strong troubleshooting skills.

Qualifications

• 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure.
• Direct, hands-on experience physically working on server hardware—installing, removing, diagnosing, repairing, or replacing server components.
• Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs.
• Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment.
• Strong understanding of server hardware architecture and troubleshooting methodology.
• Experience with hardware diagnostics, BIOS/firmware, and server management tools.
• Familiarity with Linux or similar operating systems.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize customer downtime.
• Perform hands-on hardware installation, removal, replacement, and repair, including memory, CPUs, power supplies, storage, and GPUs.
• Rack-and-stack, server installation, cabling, component swaps, and hardware configuration.
• Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics.
• Use server management tools like Dell iDRAC and perform firmware updates.
• Escalate complex technical issues when appropriate.

Skills

Hands-on server hardware

Diagnose and repair hardware

Dell PowerEdge experience

Data center hardware troubleshooting

Linux familiarity

Independent problem solving

Customer-facing

Physical lifting up to 50 lbs

Education

Associates or Bachelor's degree in IT/CS

Tools

Dell iDRAC

RAID/HBA management

Server management platforms

Job description

Unisys Corporation is seeking an On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments, including AI infrastructure. This is a heavy, break/fix role focused on diagnosing, repairing, and maintaining server hardware in data center or customer sites.

Ideal candidates have 3+ years of hands-on enterprise server experience, familiarity with Linux, and strong troubleshooting skills.