Onsite Data Center Server Specialist

Unisys Corporation; Sparks (NV); On-site; USD 70,000 - 110,000; Full time

Job summary

Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure. This hands-on server hardware role focuses on diagnosing, repairing, replacing, and maintaining enterprise server hardware in data centers, field service, or customer sites.

Prior AI experience is not required.

Qualifications

• 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure.
• Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components.
• Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs.
• Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment.
• Strong understanding of server hardware architecture and troubleshooting methodology.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize downtime.
• Perform hands-on hardware installation, removal, replacement, and repair: memory, CPUs, power supplies, drives, RAID/HBA, NICs, cooling components, GPUs, motherboards.
• Rack-and-stack, server installation, cabling, component swaps, and hardware configuration.
• Troubleshoot issues involving server hardware, BIOS/firmware, OS, and hardware diagnostics.
• Update firmware and BIOS; use server management tools like iDRAC or similar platforms.
• Execute reactive break/fix and preventive maintenance per procedures.
• Escalate complex issues; work with customers and internal teams to drive resolution.
• Participate in on-call rotations and extended coverage as required.

Skills

Hands-on server hardware

Enterprise servers

Linux OS

Customer-facing

On-call availability

Education

Associate's or Bachelor's degree in IT/CS/related

Tools

Dell iDRAC

BIOS/firmware tools

RAID/HBA management

Job description

Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure. This hands-on server hardware role focuses on diagnosing, repairing, replacing, and maintaining enterprise server hardware in data centers, field service, or customer sites.

Prior AI experience is not required.