On-Site Data Center Engineer – AI/Enterprise Hardware

Unisys Corporation; Childress (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Unisys Corporation is seeking an On‑Site Service Engineer (OSE) to support enterprise data center and server environments, including next‑generation AI platforms. This is a hands‑on, customer‑facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on‑site service.

You will provide on‑site support for Dell server and data center systems, perform hardware maintenance, troubleshoot across hardware, firmware and Linux, and collaborate with customers

Qualifications

• Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment.
• Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.).
• Familiarity with Linux or similar operating systems.
• Strong troubleshooting and problem-solving abilities.
• Willingness to travel to customer sites and work on-site schedules.

Responsibilities

• Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime.
• Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates.
• Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate.
• Support both reactive and preventive maintenance following established procedures.
• Collaborate with internal teams and customers during service events to ensure clear communication and resolution.
• Document work performed and contribute to shared knowledge and best practices.
• Participate in on‑call rotations and support extended coverage when needed.

Skills

Server hardware knowledge

Linux familiarity

Troubleshooting

On-site communication

Physical lifting ability

Travel/on-call readiness

Education

Associate or Bachelor's degree in IT

Tools

Dell certifications

Job description

Unisys Corporation is seeking an On‑Site Service Engineer (OSE) to support enterprise data center and server environments, including next‑generation AI platforms. This is a hands‑on, customer‑facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on‑site service.

You will provide on‑site support for Dell server and data center systems, perform hardware maintenance, troubleshoot across hardware, firmware and Linux, and collaborate with customers