Onsite Data Center Server Engineer

Unisys; Reno (NV); On-site; USD 70,000 - 110,000; Full time

Job summary

Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure.

This is a hands-on server hardware and break/fix role with direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in data center, field service, or customer-facing environments.

Qualifications

• 3+ years of hands-on experience supporting enterprise servers and data center hardware.
• Direct, hands-on experience working on server hardware in data center, field service or customer environment.
• Experience with rack-mounted enterprise servers and components (memory, CPUs, storage, RAID/HBA, NICs, fans, GPUs).
• Familiarity with Linux or similar operating systems.
• Ability to lift up to 50 lbs and travel to customer sites.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures to minimize downtime.
• Perform hands-on hardware installation, replacement, and repair of components (memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans, GPUs, motherboards).
• Rack-and-stack, server installation, cabling, component swaps, and hardware configuration.
• Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and diagnostics.
• Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC.
• Execute both reactive break/fix and preventive maintenance per established procedures.
• Document service activities and escalation details; communicate with customers and internal teams.
• Participate in on-call rotations and provide extended coverage as required.

Skills

Hands-on server hardware

Server troubleshooting

Data center hardware

Dell PowerEdge experience

Linux familiarity

On-site customer support

Strong communication

Education

Degree in IT/CS

Tools

Dell iDRAC

iLO or comparable tools

Job description

Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure.

This is a hands-on server hardware and break/fix role with direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in data center, field service, or customer-facing environments.