On-Site Data Center Technician - Server & AI Systems

Unisys Corporation; Lubbock (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to deliver top-tier support for enterprise data center and server environments. This role is designed for hands-on engineers focused on maintaining system uptime and resolving hardware issues efficiently.

The ideal candidate has 3-5+ years of technical support experience and a strong foundation in server hardware. The position offers opportunities to engage with expanding technologies like AI platforms, ensuring a rewarding professional environment.

Qualifications

• 3-5+ years of experience in technical support, field service, or data center roles.
• Ability to lift up to 50 lbs and travel to customer sites.
• Willingness to learn and support emerging technologies.

Responsibilities

• Provide on-site support for Dell servers and data center systems.
• Perform hardware maintenance including server builds and swaps.
• Document work performed and participate in on-call rotations.

Skills

Technical support experience

Troubleshooting and problem-solving

Hands-on skills with server components

Familiarity with Linux or similar OS

Customer communication

Education

Associate or Bachelor's degree in IT or related field

Tools

Dell server systems

Job description

Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to deliver top-tier support for enterprise data center and server environments. This role is designed for hands-on engineers focused on maintaining system uptime and resolving hardware issues efficiently.

The ideal candidate has 3-5+ years of technical support experience and a strong foundation in server hardware. The position offers opportunities to engage with expanding technologies like AI platforms, ensuring a rewarding professional environment.