On-Site Enterprise Server Hardware Engineer

Unisys Corporation; Pryor Creek (OK); On-site; USD 55,000 - 85,000; Full time

Job summary

Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center servers and hardware environments, including next-generation AI infrastructure.

The role is hands-on, involving diagnosing, repairing, installing, and maintaining server hardware in data centers or customer sites. Strong on-site, customer-facing skills and physical work are essential for success.

Qualifications

• 3+ years of hands-on experience supporting enterprise servers or data center hardware.
• Direct, hands-on experience with server hardware installation, repair or replacement.
• Experience troubleshooting hardware components (memory, CPUs, power, storage, NICs, RAID/HBA, GPUs).
• Experience with rack-mounted servers in data centers, field service, or customer environments.
• Familiarity with server management tools and BIOS/firmware troubleshooting.
• Comfortable in a customer-facing, on-site role and able to lift up to 50 lbs.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize downtime.
• Perform hardware installation, removal, replacement, and repair (memory, CPUs, power, drives, RAID, NICs, GPUs).
• Rack-and-stack, server installation, cabling, component swaps, and hardware configuration.
• Troubleshoot BIOS/firmware, operating systems, and hardware diagnostics.
• Update firmware, BIOS, and use server management tools like iDRAC.
• Escalate complex issues and document service activities and resolutions.
• Participate in on-call rotations and provide extended coverage as required.

Skills

Server hardware

Data center hardware

Troubleshooting

On-site support

Customer-facing communication

Independent work

Education

Associate's or Bachelor's degree in IT/CS

Tools

Dell iDRAC

Dell PowerEdge hardware

Job description

Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center servers and hardware environments, including next-generation AI infrastructure.

The role is hands-on, involving diagnosing, repairing, installing, and maintaining server hardware in data centers or customer sites. Strong on-site, customer-facing skills and physical work are essential for success.