Onsite Data Center Operations Engineer

Apex Systems; Memphis (TN); On-site; USD 52,000 - 72,000; Full time

Job summary

Everforth Apex Systems is seeking a hands-on Data Center, Operations/Onsite Support Engineer in Memphis, TN. The role focuses on hardware repair, system support, and proactive server monitoring in a collaborative team environment.

The ideal candidate has server hardware experience, strong problem-solving skills, and a customer-focused mindset. The position requires physical effort and flexibility to work weekends or after-hours as needed.

Qualifications

• Strong customer communication, both verbal and written.
• Ability to work well within an onsite team.
• Must be able to lift 65 pounds and work on a ladder.
• Flexible schedule, with weekends, holidays, and after-hours as required.

Responsibilities

• Provide day-to-day data center operational support.
• Manage ticket tracking and resolution.
• Perform troubleshooting, log collection, and vendor‑recommended resolutions.
• Handle parts replacement, hardware deployment, and inventory management.
• Support firmware upgrades and hardware break/fix activities.
• Perform OS installation, GPU configuration, and system testing for readiness.
• Escort and coordinate with dispatched field engineers.
• Maintain environment documentation including serial numbers and runbooks.
• Coordinate with colocation teams for power, cooling, and facility maintenance.
• Proactively monitor servers and notify customers of issues.

Skills

Basic network experience

Linux logs reading

Linux CLI experience

RoCE network experience

Nvidia GPU/NIC experience

Job description

Everforth Apex Systems is seeking a hands-on Data Center, Operations/Onsite Support Engineer in Memphis, TN. The role focuses on hardware repair, system support, and proactive server monitoring in a collaborative team environment.

The ideal candidate has server hardware experience, strong problem-solving skills, and a customer-focused mindset. The position requires physical effort and flexibility to work weekends or after-hours as needed.