Datacenter Field Technician: On-Site Support & Tracking

Insight Global; Memphis (TN); On-site; USD 42,000 - 52,000; Full time

Job summary

Insight Global is seeking a Datacenter Technician in Memphis to support on-site configurations, asset tracking, and routine maintenance under remote guidance. The role requires hands-on activity with network and power cabling, device power cycling, and basic troubleshooting to ensure continuous operations.

The successful candidate will serve as the on-site liaison for remote engineers, following instructions to complete tasks that require physical access.

Qualifications

• 1+ year experience in a Datacenter as a smart hand or Metro Field Engineer or related IT field.
• Ability to diagnose and resolve technical issues as they arise.
• Certifications like CompTIA A+, Cisco CCNA preferred.

Responsibilities

• Assist with initial device configurations under remote guidance.
• Labeling, testing, and managing network and power cables for connectivity and organization.
• Perform basic troubleshooting, power cycling devices, and routine maintenance on-site.
• Act as the physical presence for remote engineers and implement on-site instructions.

Skills

On-site troubleshooting

IT asset management

Network cabling

DC technician experience

Job description

Insight Global is seeking a Datacenter Technician in Memphis to support on-site configurations, asset tracking, and routine maintenance under remote guidance. The role requires hands-on activity with network and power cabling, device power cycling, and basic troubleshooting to ensure continuous operations.

The successful candidate will serve as the on-site liaison for remote engineers, following instructions to complete tasks that require physical access.