Onsite Customer Support Pro (Temp-to-Hire)

AppleOne Employment Services

Renton (WA)

On-site

USD 48,000 - 52,000

Full time

4 days ago

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Benefits offered by this job

Structured training

Job summary

AppleOne Employment Services in Renton, WA is seeking a Customer Service Representative for a full-time, onsite temp-to-hire role. You will help customers by phone and online, research questions across multiple systems, document interactions, and follow established procedures with accuracy.

Structured training is provided and the team offers a supportive, professional environment to grow your skills in customer service.

Qualifications

1–2 years of customer service experience.
Professional and patient when assisting customers.
Ability to navigate multiple computer systems to research information.
Accurate data entry and documentation of interactions.
Follow detailed processes to ensure consistent service delivery.
Dependable attendance, punctuality and reliability.
Strong communication and active listening skills.

Responsibilities

Assist customers by phone or other channels in a professional and patient manner.
Research customer questions and provide accurate information using multiple systems.
Document customer interactions, updates and resolutions clearly.
Follow established procedures to resolve issues and escalate when needed.
Manage a high volume of interactions with attention to detail and accuracy.
Participate in structured training and apply learned processes daily.